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Notice of Privacy

Last update date: October 1, 2023


In accordance with the provisions of the Federal Law on Protection of Personal Data Held by Private Parties, its Regulations and various current and related regulations (the “Personal Data Legislation”), this Privacy Notice is issued.


1. Identity and address of the Controller.


HOTEL BOUTIQUE LA ALBERCA SANTA MARÍA DE TONAMECA, SA de CV (the “Controller” or “We”, interchangeably) obtains, uses, discloses and stores (hereinafter, the “Processing”) personal data (“Personal Data”) of you ('You' or the 'Owner') and have an address for the purposes of hearing and receiving notifications in relation to this Privacy Notice at the Alberca Hotel located at Calle Monte Aragón s/n, municipality of Santa María Tonameca, CP 70946 in Mazunte, Oaxaca, Mexico.


2. Personal data Processed by the Controller.


For the purposes indicated in this Privacy Notice, we will process the following categories of Personal Data: identification and contact data.


3. Purposes of the Treatment.


We will process Personal Data for the following primary and necessary purposes: confirmation of your identity and contact details; respond to any requests or requirements; carry out all the necessary acts for the execution and fulfillment of the contract for the provision of services entered into between the Owner and the Controller; execution of the administrative processes of the Responsible; maintain physical, electronic and/or procedural safeguards of your Personal Data in terms of applicable legislation and regulation, as well as industry practices; management, administration and security of your Personal Data; meet legal requirements from competent national and international authorities, whether the Controller, its subsidiaries and/or affiliates, as well as comply with the obligations derived from the legal relationship between you and the Controller; make the transfers mentioned in Section 5; carry out processes related to corporate restructures of the Controller, including the merger, consolidation, sale, liquidation or transfer of assets; comply with any legal provisions and obligations, national or international, applicable to the Controller, its subsidiaries and/or affiliates, as well as to manage any judicial process of these; and complementary activities necessary and/or analogous to achieve the above purposes.
We will process Personal Data for the following secondary or accessory purposes: Marketing, advertising, promotion, newsletters, advertising messages, news, event invitations, commercial prospecting and offering new services.
If you do not want your personal data to be processed for these secondary or accessory purposes, you can now send an email to hola@laalbercahotel.com following the procedure referred to in section 6 of this Privacy Notice.


4. Options and means that we offer you to limit the use or disclosure of your Personal Data.


In accordance with the procedure established in section 6 of this Privacy Notice, you may submit a request to limit the use or disclosure of your Personal Data, unless there are causes in which the limitation or use of these is inappropriate.


5. Transfer of Personal Data.


Your Personal Data may be transferred within the national territory or abroad, in accordance with the following:

To controlling companies, controlled or subject to common control with the Controller, that operate under the same internal processes and policies of the Controller, for the purposes of centralized storage of information, provision of services, administration, analytical and statistical and registration purposes. of clients, commercial prospecting and other internal processes of the Controller.
To operators or potential operators of the Controller's hotels, when the transfer is necessary for the maintenance or fulfillment of the relationship between said Controller and the Owner.
To authorities, organizations or government entities, in compliance with or in relation to the obligations contemplated in the legislation applicable to the Controller, its subsidiaries and/or affiliates, as well as in compliance with requirements made to them.
To government authorities, organizations or entities, public notaries and public brokers , when the transfer is required for the recognition, exercise or defense of a right of the Controller, its subsidiaries and/or affiliates in a judicial process.
To third-party acquirers, derived from a corporate restructuring of the Controller, including the merger, consolidation, sale, liquidation or transfer of assets, when the transfer is necessary for the maintenance or fulfillment of the relationship between said Controller and the Owner.
To advisors, suppliers and service providers of the Controller, when the transfer is necessary for the maintenance or fulfillment of the relationship between the Controller and the Owner.
Based on the other assumptions established in the Personal Data Legislation, which do not require your consent.
The aforementioned transfers do not require your consent in accordance with the Personal Data Legislation.


6. Means to exercise your rights.


In all legally appropriate cases, you may at any time and through the procedure established in this section, exercise the following rights regarding your Personal Data: (i) rights of Access, Rectification, Cancellation or Opposition (“ARCO Rights”) ; ( ii ) revoke the consent granted to the Controller for the processing of Personal Data; ( iii ) limit the use or disclosure of Personal Data; and ( iv ) express your refusal to process your personal data with respect to the secondary and accessory purposes mentioned above.
To exercise the rights regarding your Personal Data, you must submit the corresponding request, through a free writing duly signed and delivered to the Hotel Alberca located at Calle Monte Aragón s/n, municipality of Santa María Tonameca, CP 70946 in Mazunte , Oaxaca , México or to the email address hola@laalbercahotel.com. The request must comply with the requirements established in the current Personal Data Legislation and must contain and accompany the following: your name and address or other means to communicate the response to your request, with the understanding that the Controller may respond to the email through which you have sent the corresponding request, even if you have not indicated said means as a method to communicate the response to your request; copy of the documents that prove your identity (valid official identification with photograph); If you have legal representation, the full name of your legal representative, a document that proves the identity of you and your representative (valid official identification with photograph) and a copy of the instrument by official power of attorney or power of attorney signed by two witnesses, which evidences the authority of said legal representative to act on your behalf, in accordance with the terms established in the Personal Data Legislation; the clear and precise description of the right(s) you wish to exercise.
In the case of requests for rectification of Personal Data, the modifications to be made and providing the documentation that supports your request; and any other element or document that facilitates the location of your Personal Data.
We will process the requests of the Owners for the exercise of their rights regarding Personal Data within a period of no more than 20 (twenty) business days from their receipt and we will comply with the requirement, if appropriate . within 15 (fifteen) business days following our response to your request. The foregoing is with the understanding that the Controller may extend this period for up to 20 (twenty) more business days, when the case warrants it, prior notification to the respective Owner.
You may obtain the information or Personal Data requested through electronic documents in conventional formats or through any other legitimate means that guarantees and accredits the effective exercise of the requested right. Our Privacy Officer is in charge of processing any requests from Personal Data Holders in relation to the exercise of their rights regarding Personal Data and can be contacted by email: hola@laalbercahotel.com


7. Means that allow personal data to be collected automatically.


We inform you that our site https://www.laalbercahotel.com/ (the “Site”) and, where applicable, our social networks make use of cookies and other technologies, through which it is possible to automatically monitor your behavior, offer you our services and provide you with an optimal and personalized experience while using them . The personal data collected through these technologies are: geographical location, IP address, date and time of access, interaction with content and navigation data, browser characteristics and operating system of the User's device.
These technologies can be disabled by accessing the Privacy and/or Security option(s) located in the Options, Tools, Internet Preferences or similar functions of the Internet browser you are using. using; However, when deactivating them you must take into account that such action could cause you to not be able to obtain the full functionality that the Site and social networks could offer you. If you wish to obtain additional information about the cookies mentioned in this section, you can visit www.allaboutcookies.org/es.


8. Changes to the Privacy Notice.


This Privacy Notice may be modified, changed or updated due to new legal requirements, our own needs for the services we offer, our privacy practices, programs or policies, changes in our business model or for other reasons. We undertake to keep you informed about any changes that this Privacy Notice may undergo through the email that you provided to the Controller for the purpose of communicating with you and/or its publication on the Site.

By using our website, you agree to our Privacy Policy and our cookies usage.

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